Privacy Policy
Key Principles
This Privacy Policy is an integral part of the Site’s Terms and Conditions and should be read alongside them.
The following terms explain the privacy practices used on the website [www.kanatir.com] (hereinafter: “the Site”), and describe how the Site operator – Kanatir Winery Ltd. (hereinafter: “the Winery”) – may collect and use personal information submitted by users or gathered through their interaction with the Site.
Continued use of the Site constitutes full agreement to this Privacy Policy. By using the Site, you agree to the collection, use, and disclosure of your personal information as described here and in any future updates. If you do not agree with any part of the Policy, you should not use the Site.
These terms apply equally to all genders, and masculine language is used for convenience only.
General
You can browse the Site without submitting identifying details. However, placing an order or joining the Winery’s customer club requires registration.
During the order process, you may be asked to provide identifying information such as:
• Full name
• Phone number
• ID number
• Age
• Full shipping address
• Valid email address
• Payment details
• Any other necessary information for completing the order
You may also be asked for the recipient’s details. Required fields will be clearly marked, and without completing them, your order cannot be processed.
You are not legally required to provide personal information, but if you provide false or incomplete data, it may prevent you from completing your order or receiving proper service.
You confirm that all information submitted is true, accurate, and yours alone, unless you have been explicitly authorized to act on someone else’s behalf.
Some non-identifiable, aggregated data may also be collected during your visit, such as:
• Pages viewed
• Products or services you showed interest in
• General browsing behavior
The Site may contain links to third-party websites not covered by this Privacy Policy.
Where Information is Stored
Your submitted and collected data (excluding payment details) will be stored in the Winery’s registered databases and used for:
• Direct communication
• Customer service
• Club membership management
• Sales and marketing
• Research and statistical analysis
• Operational and promotional purposes
Data may be stored on servers outside of Israel, managed by third-party hosting or backup providers not under the Winery’s direct control. By providing information, you consent to this transfer.
Providing information is optional, but required for placing orders that involve personal identification.
Use of Information
The Winery may use collected data for:
• Improving and customizing services and content on the Site
• Creating new services based on user behavior
• Tailoring advertisements to your interests (without identifying you personally)
• Managing user preferences and resolving technical issues
• Sending service-related messages, promotions, surveys, and updates from the Winery or its partners
• Sending you marketing materials via email, SMS, phone, or other communication channels
Your data may also be used for other purposes described in this Policy or the Site’s Terms of Use.
Information used for these purposes will not be shared with third parties unless stated otherwise in this Policy.
Sharing Information with Third Parties
Your personal information will not be shared with third parties unless one of the following applies:
• You violated the Terms or applicable law
• There is a legal dispute between you and the Winery
• Required by law or a court order
• Necessary to prevent serious harm to you, the Winery, or others
• The Winery sells, merges, or transfers its business to another entity (which must accept this Policy)
• Cooperation with affiliated suppliers to complete your order
• For normal operation of the Site, research, or analytics by third parties
• You have explicitly consented to such sharing
The Winery will not share your data for third-party marketing without your permission.
Cookies and Tracking Tools
The Site uses cookies to:
• Support basic functionality
• Collect statistical data
• Customize your experience
• Ensure security
Cookies are text files stored in your browser. Some are temporary and deleted when you close the browser; others remain on your device.
Cookies may contain:
• Pages you visited
• Time spent on the Site
• Referring website
• Preferences and browsing habits
Cookies are encrypted. You can block or delete cookies via your browser settings, but doing so may limit functionality on the Site.
Promotional Content
According to Israeli Communications Law, no commercial email or SMS may be sent without prior consent.
If you have opted in, you may opt out at any time via:
• The unsubscribe link in each message, or
• A request sent to the email address provided on the Site
Data Security
The Winery uses accepted systems and protocols to protect your data from accidental or malicious misuse, loss, destruction, or unauthorized access.
Despite these efforts, no system is 100% secure. You acknowledge that the Winery and its representatives are not liable for any damages caused by breaches or unauthorized access, including privacy violations.
For payment processing, the Winery uses external payment providers who handle transactions securely, using encryption and global standards.
Right to Access and Modify Data
According to the Israeli Privacy Protection Law (1981), you may:
• View the information collected about you
• Request corrections or deletion of incorrect, incomplete, or outdated information
• Request to be removed from marketing contact lists
The Winery will delete your data used for commercial outreach upon request. However, it will retain data needed for internal operations and legal compliance.
Policy Changes
The Winery may update this Privacy Policy at any time. The version on the Site is the binding version.
Continued use of the Site after changes are posted constitutes acceptance of the new terms. If you disagree, you must stop using the Site.
You may review the current Privacy Policy at any time via the relevant link on the Site.